Training in IT PC Support Compared

August 29th, 2009

by Jason Kendall

Nice One! As you’re looking at this we guess you must be considering retraining for a new career - that means you’ve already taken one more step than the majority. Less of us than you’d think are happy and fulfilled in our work, but it’s rare anyone does more than moan. You could join a select group who make a difference in their lives.

Prior to considering any career courses, look for an advisor who can talk you through the right type of training for you. Someone who can get to know your personality, and discover what job role you’ll be most comfortable with:

* Do you want to interact with other people? If so, do you like working with the same people or do you want to meet lots of new people? Maybe you’d rather be left alone to get on with things?

* Banking and building are facing difficulties at the moment, so which sector will be best for you?

* When you’ve done all your re-training, are you hoping your new skills will give you the ability to get you jobs for the rest of your working life?

* Do you think being qualified will allow you to find new work easily, and stay employable until sixty five?

The biggest industry in the United Kingdom that can satisfy a trainee’s demands is the IT sector. There is a requirement for greater numbers of knowledgeable staff in the industry, - take a look at any job site and there’ll be a long list. Don’t let people tell you it’s only geeky nerds staring at theirscreens the whole time - there are many more roles than that. Large numbers of workers in this sector are ordinary people, with well paid and stimulating jobs.

Commencing from the viewpoint that we need to find the area of most interest first, before we can contemplate which training program would meet that requirement, how can we choose the right direction? Flicking through a list of odd-sounding and meaningless job titles is no use whatsoever. The vast majority of us have no idea what our next-door neighbours do at work each day - so what chance do we have in understanding the intricacies of any specific IT role. To work through this, we need to discuss several core topics:

* The kind of individual you are - what kind of jobs you find interesting, plus of course - what makes you unhappy.

* Why you want to consider getting involved with Information Technology - is it to conquer a long-held goal like working from home maybe.

* Any personal or home needs you may have?

* Some students don’t fully understand the time required to attain their desired level.

* You should also think long and hard about the level of commitment that you will set aside for your training.

Ultimately, the most intelligent way of covering these is from a meeting with an advisor that has enough background to give you the information required.

Adding in the cost of examination fees as an inclusive element of the package price and presenting it as a guarantee for your exams is common for many training course providers. But let’s examine why they really do it:

Of course it isn’t free - you’re still footing the bill for it - the price has simply been included in the whole thing. People who take each progressive exam, funding them as they go are much better placed to get through first time. They’re mindful of what they’ve paid and take the necessary steps to make sure they’re ready.

Does it really add up to pay the training company at the start of the course for examinations? Go for the best offer when you’re ready, rather than pay marked up fees - and take it closer to home - rather than in some remote place. What’s the point in paying early for examination fees when you didn’t need to? Big margins are made by companies getting paid upfront for exams - and banking on the fact that many won’t be taken. Many training companies will insist on pre-tests and hold you back from re-takes until you’ve completely proven that you’re likely to pass - so an ‘Exam Guarantee’ comes with many clauses in reality.

Spending hundreds or even thousands extra on ‘Exam Guarantees’ is foolish - when consistent and systematic learning, coupled with quality exam simulation software is what will get you through.

A lot of men and women think that the state educational path is the way they should go. Why then are commercially accredited qualifications becoming more popular with employers? The IT sector is of the opinion that for mastery of skill sets for commercial use, official accreditation supplied for example by CISCO, Adobe, Microsoft and CompTIA is closer to the mark commercially - at a far reduced cost both money and time wise. University courses, for instance, clog up the training with vast amounts of background study - with much too broad a syllabus. This holds a student back from getting enough specific knowledge about the core essentials.

If an employer is aware what work they need doing, then they simply need to advertise for the particular skill-set required. Vendor-based syllabuses are set to meet an exact requirement and can’t change from one establishment to the next (in the way that degree courses can).

Often, trainers provide a shelf full of reference manuals. Obviously, this isn’t much fun and isn’t the best way to go about studying effectively. Research over recent years has always shown that an ‘involved’ approach to study, where we utilise all our senses, will more likely produce memories that are deeper and longer-lasting.

Study programs now come in disc format, so everything is learned directly from your own PC. Video streaming means you can sit back and watch the teachers showing you precisely how it’s all done, followed by your chance to practice - in a virtual lab environment. You really need to look at courseware examples from each company you’re contemplating. Be sure that they contain full motion videos of instructors demonstrating the topic with lab’s to practice the skills in.

It is generally unwise to go for purely on-line training. With highly variable reliability and quality from most broadband providers, make sure you get physical media such as CD or DVD ROM’s.

If your advisor doesn’t ask you a lot of questions - it’s more than likely they’re really a salesperson. If they wade straight in with a specific product before looking at your personality and current experience level, then you know it’s true. Where you have a strong background, or perhaps a bit of live experience (maybe some existing accreditation?) then it’s likely the level you’ll need to start at will be quite dissimilar from someone who is just starting out. For students starting IT studies and exams for the first time, it can be helpful to break yourself in gently, kicking off with user-skills and software training first. This can easily be incorporated into most accreditation programs.

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